Surcon International, Inc. operates from a theoretical
foundation that draws a causal link between employees'
opinions of the culture of their organization and outcomes
like job satisfaction, employee morale, productivity,
customer satisfaction and the company's financial performance.
This, in turn provides us with very specific information
on the origins of the organization's strengths and weaknesses
as they relate to the results that the organization desires
to change or maintain.
Many of the organizations for which we have developed employee
and management surveys are either contemplating a significant
change to their current culture or are already in the process
of change. Our custom surveys provide valuable input before
the change process has been initiated by identifying the
attributes of the organization's culture that are producing
strengths and which should be retained. Then, as change
begins the data from our surveys helps the organization
understand the impact that their cultural changes are having
on employees' productivity, morale, performance, etc.